1. Introduction
By accessing or using any of Magic Energy's services, including purchasing products, requesting installation, or using our website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all clients, partners, and visitors.
2. Products & Services
Magic Energy provides solar PV systems, low current systems, heating & cooling solutions, and EV charging infrastructure. All services are delivered in accordance with local regulations, engineering best practices, and manufacturer standards.
3. Quotations & Payments
All quotations are valid for 30 days unless otherwise stated.
Payments must be made according to the terms mentioned in the invoice or contract.
Late payments may result in service suspension or additional charges.
4. Installation & Delivery
Project timelines are estimates and may vary based on site readiness, weather, and supplier availability.
Clients are responsible for ensuring site access and compliance with local permissions.
Delivery delays caused by third parties or unforeseen events shall not be the responsibility of Magic Energy.
5. Warranty & Support
Products are covered by the manufacturer’s warranty (usually 5 to 25 years for solar components).
Magic Energy offers maintenance and after-sales support based on the signed service agreement.
Warranty is void in case of misuse, unauthorized modifications, or third-party tampering.
6. Returns & Exchanges
Refer to our Return Policy for detailed information regarding product returns, exchanges, and refund eligibility.
7. Limitation of Liability
Magic Energy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, including but not limited to loss of profit, downtime, or data.
8. Privacy & Confidentiality
All customer data is handled with strict confidentiality and in accordance with applicable data protection laws. We do not share or sell client information without prior consent.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. Any disputes arising shall be subject to the jurisdiction of the courts of Amman.
10. Amendments
Magic Energy reserves the right to modify these terms at any time. Updated terms will be posted on our official website.
📞 Contact Us for More Information
Email: info@magic-energy.net
Phone: +962-796564266
Address: Wasfi Al-Tall St., Al-Faysaliya Complex, Office 301, Amman, Jordan